If your insurance company requires a doctor's note, please bring it with you at time of appointment.
Direct Billing for Massage Therapy is available for the following insurance companies:
Additional Info - Unions/Benefits Providers and their Insurance Companies:
1. Bricklayers and Allied Craftworkers Edmonton - adjudicated by Manulife
2. OPERATING ENGINEERS LOCAL 955 - adjudicated by ClaimSecure
3. UA Local 488 - adjudicated by GreenShield Canada
4. Alberta School Employee Benefit Plan (ASEBP) and Alberta Retired Teachers’ Association (ARTA) - adjudicated by Alberta Blue Cross
5. Local 47 - adjudicated by Manulife (Physician Referral Required)
6. RCMP, Veterans Affairs, & Canadian Armed Forces- covered by Medavie Blue Cross (Physician Referral required)
7. OpenCircle Benefits - under Canada Life
8. Teamsters Local 362 - adjudicated by Manitoba Blue Cross
9. IUPAT - under Telus Adjudicare
10. Local 92 (Laborers' Health & Welfare Trust Fund of Western Canada) - under Telus Adjudicare (Physician Referral Required)
11. Local 110 Insulators - under PBAS
Other Unions and their insurance providers info:
Locals 1325, 2103 and 2010 are covered by ACAW Trust Funds: Direct Billing is unavailable.
Can you direct bill my insurance if I am not 100% covered in my benefits?
You are still eligible for direct billing even if only a percentage of your insurance will cover the costs. The remainder of the remaining balance will be paid by you at the end of your visit.
What if my insurance company or union is not on the list?
If you do not see your insurance company or union in our list, thou shall not worry. We are working on including more insurance companies in our system. For this time, we will provide you official receipt that you can send to your insurance company or union.
Do I need a physician's referral?
You do not need a physician's referral to avail massage treatment. However, your insurance company may require a physician's referral for us to be able to submit the claim for you. Please check with your insurance company for clarification.
Can you check how much I have left or if what my insurance covers?
We only submit claims to your insurer thereby we do not have access to your insurance policy. Please contact your insurer or log-in to your insurer's member portal to access your insurance policy.
Important notes:
a) Please contact your insurance company if you have any questions or concerns regarding your coverage.
b) Insurance direct billing is a privilege that is offered through third party entities such as Telus Health eClaims and ProviderConnect. As a result, Wood Buffalo Massage & Osteopathic Therapy Clinic Ltd. can only offer this privilege when these technologies, and the appropriate insurance systems are in working order. On the rare occasions when insurance systems or internet services experience a down-time, insurance companies reject the claim or benefits are maxed out or not fully covered where you need to pay a remaining balance, clients will be responsible for the full payment of any massage services received, and insurance receipts will be issued for submission to their insurance providers.
c) For CINUP clients under ACDEN Bee Clean, on your first appointment, please make sure you get a massage prescription before you book an appointment. CINUP under BEE-CLEAN will only accept direct billing claims after the client has submitted a massage prescription for the benefit year.
Wood Buffalo Massage & Osteopathic Therapy Clinic
8308 Fraser Avenue, Fort McMurray AB T9h 1x1
Copyright © 2023 Wood Buffalo Massage and Osteopathic Therapy Clinic LTD - All Rights Reserved.
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