Thank you for trusting Wood Buffalo Massage & Osteopathic Therapy Clinic Ltd.. When you schedule an appointment us, we set aside enough time to provide you with the highest quality care. Should you need to cancel or rescheduled an appointment please contact our office as soon as possible, recommended at least 24 hours before your appointment. This gives us time to schedule other patients who may be waiting for an appointment. Please see our Appointment Cancellation/No Show Policy below:
· A client who fails to show or cancels/reschedules an appointment and has not contacted our office will be considered a No Show and charged half of the appointment booked.
· A client who fails to show or cancels/reschedules an appointment with no 24-hour notice a second time will be charged full price of the appointment booked.
· If a third No Show or cancellation/reschedule with no 24-hour notice should occur the patient/client may be dismissed from Wood Buffalo Massage & Osteopathic Therapy Clinic Ltd.
· The fee is charged to the patient, not the insurance company, and is due at the time of the patient’s next office visit.
· As a courtesy, when time allows, we send automated text and email reminders 24-hour reminders for appointments. If you do not receive a reminder call or message, the above Policy will remain in effect.
We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances, please contact our clinic who may be able to waive the No Show fee. You may contact Wood Buffalo Massage & Osteopathic Therapy Clinic Ltd at (780)-880-8002.
Wood Buffalo Massage & Osteopathic Therapy Clinic
8308 Fraser Avenue, Fort McMurray AB T9h 1x1
Copyright © 2023 Wood Buffalo Massage and Osteopathic Therapy Clinic LTD - All Rights Reserved.
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