Privacy Policy

At Wood Buffalo Massage & Osteopathic Therapy Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

We may collect the following personal information when you interact with us:

• Your name, email address, and phone number
   
• Health-related information provided for the purpose of booking or assessment
   
• Appointment preferences and insurance details
   
• Information submitted through forms (online booking, contact forms, lead ads)
   

We use the information you provide to:

• Book and confirm appointments
   
• Communicate with you about your treatment and care
   
• Respond to inquiries or follow-up on lead form submissions
   
• Process direct billing with your insurance provider (if applicable)
   
• Send reminders, promotions, or updates (only with your consent)
   

We do not sell, rent, or trade your personal information. Your information may only be shared:

• With insurance companies for the purpose of direct billing
   
• With practitioners at our clinic involved in your care
   
• As required by law or regulatory authorities
   

We take appropriate technical and administrative measures to protect your information from unauthorized access, loss, or misuse. Access to personal data is limited to authorized staff only.

You have the right to:

• Access the personal information we hold about you
   
• Request corrections to any inaccurate or outdated information
   
• Withdraw your consent for marketing communications at any time
   

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.